What are some of the best ways to train staff who support people with intellectual and developmental disabilities? You'll find a variety of approaches and suggestions for staff training and development in the resources below.
The literature about effective support practices for assisting job seekers with disabilities is extensive. However, employment consultants do not always implement these practices consistently. This suggests that there is a need for articulating these practices into a clearer, more easily communicated support guide. This brief provides a checklist of support activities, organized around five key elements: 1. Building trust; 2. Getting to know the job seeker; 3. Addressing supports planning; 4. Finding tasks/jobs; 5. Providing support after hire.
Leveraging smartphone technology, ES-Coach is designed to help teams of employment consultants and their managers to visualize employment supports, reflect, set goals, and take action for quality improvement. Sign up or find out more at www.ES-Coach.org
This Spotlight on Research shows that on average, employment consultants invest most of their work hours (44%, 3.5 hours/day) in either administrative activities or non-employment related activities, compared to only about 30% (2.4 hours/day) in supports that lead to hiring of job seekers with disabilities.
The success of job seekers with disabilities in achieving their employment goals depends in large part on the quality of employment supports that they receive from employment consultants. This article describes a study testing the effectiveness of data-enabled performance feedback to assist employment consultants in implementing standards of effective employment supports.
This brief describes a model of employment supports centered around achieving quality job matches based on 5 key elements: building trust, getting to know job seekers, support planning, finding jobs, and support after hire.
Making decisions is not just about our skills. It is essential to take a close look at the amount and variety of opportunities being presented to people with intellectual and developmental disabilities. Always ask, “Are these the same possibilities available to people without disabilities?” The system is eager to measure our capacity. We recommend focusing on assessing the ability of teachers and support staff to be effective communicators and providers of reasonable accommodations. A person’s capacity to teach as well as learn is fluid and changes all the time.
Effective supervision of employees with intellectual or developmental disabilities can be challenging for businesses that may not have experience in hiring people with diverse support requirements. This is largely due to the relatively low participation rates of people with disabilities in the workforce. This is, thankfully, changing as more businesses are seeing the value of diversifying their workforce, which includes hiring people with diverse cognitive abilities like people with intellectual or developmental disabilities.
Interviews with 16 employment consultants-triangulated with job seekers, family members, and supervisors-revealed a model of employment supports aligned with the elements described in the literature, although with an added emphasis on (a) building trust as a key element starting from day one; (b) a circular process converging on the
Watch the recorded webinar here. Employment consultants are the backbone of direct service. Their efforts can bridge the gap between job seekers with intellectual and developmental disabilities (IDD) and fulfilling jobs in the community. However, employment consultants' work isn't always given full recognition. And they face daily challenges. They must support job seekers, market agency services to employers, and balance job development tasks with administrative responsibilities.
Watch the recorded webinar here. Genni Sasnett, a human services consultant with extensive experience in disability employment, and Jill Eastman, an award-winning employment specialist at the Institute for Community Inclusion at UMass Boston, shared their perspectives about how employment support professionals can take a leadership role, and serve as civil rights change agents, while also empowering the people they serve to find fulfilling work and thrive in their careers.